I ran into the same issue just today. I contacted powerairfryer.com and showed them a screen shot and the answer they gave me was, it doesn't look like it's working. I asked what else they suggested if I want to use PayPal, they stated that I should just keep trying. Looking at your post, I should give up on that thought as you tried 11 days ago and it's still not working. That's too bad for them though, they should really fix that issue.

Most air fryers have temperature and timer adjustments that allow more precise cooking. Food is cooked in a cooking basket that sits atop a drip tray. The basket and its contents must be periodically shaken to ensure even oil coverage. Some models accomplish this by incorporating a food agitator that continuously churns the food during the cooking process, while others require the user to perform the task manually.[2]
Have only used a few times since the air fryer arrived last week, but super impressed with the result of making fries and wings, especially the wings!!!! Tried the "fried chicken' recipe using chicken thighs. Based on the recipe it was extremely salty (will modify next time!) but the result was good. The wings were a WOW! Only negative so far is a strong chemical smell once in full gear of air frying, I have to assume this will disappear after a few more uses, the heating element is an electric coil therefore I assume this is the reason. Any comments or feedback welcome on this strong chemical smell coming from the back vent (I keep checking to see if somehow we missed the removal of some packing material that could cause this, but not finding anything)

Obviously, you can cook roast beef in the oven to great success, but it takes a lot of tinkering with time and temperature to get that perfect medium-rare inside and, like, when was the last time you made homemade roast beef?! Air frying the roast gives you more precise control over the time and temperature and, if followed to a T per the recipe in my book, will give you perfect results in just 40 minutes flat, bringing yet another time-intensive and finicky dish into the world of easy weeknight cooking.
In terms of the design, it’s fairly generic and copies the egg shape of other air fryers.  It comes with a digital screen that has 7 pre-set programs for cooking different food items.  You can also adjust the timer and temperature if you wish and it should be noted that when the timer expires, it will automatically shut off the machine so your food won’t keep cooking.  Top this off with a cool to touch handle (this thing goes up to 400 °F!) and we have a safe and user-friendly air fryer.
When cooking is complete, a beep will sound off and the unit will switch to standby mode.  Your food sits in a detachable, non-stick calphalon coated cooking basket which itself sits in a draw.  The smart design means that when you pull out the draw, you can then detach the basket via a button guard which prevents the draw from dropping off.  The parts that you need to clean – the cooking basket and the drawer – are dishwasher safe making the job super easy (a cloth with warm water should be able to get the job done).
Apart from the calories which cause us to become overweight and thus lead to the development of some mild to severe chronic illnesses and conditions, deep fried foods also contain Trans fats. These are a result of the hydrogenation which manufacturers add to the deep fried products in order to increase their stability and shelf life. This process changes the structure of fats and makes it much more difficult for our bodies to break it down properly.
The digital touch screen allows you to set the temperature up to 390 °F which is high enough to fry any food.  There is a also a smart pre-set button to save your cooking settings for when you want to cook the same dish again.  When it’s time to clean, a dish washing safe detachable basket and drawer ensures the components that gets most dirty is also the easiest to clean.  However; we did find the mesh basket to be a bit bothersome to clean as food and residue can get caught between the grates.
Of all the air fryers we tested, the Philips HD9641/96 had the smallest footprint, measuring approximately 14¼ by 10½ by 11 inches, length by width by height. That said, it’s still bulky, and it takes up ample space on a kitchen counter. But it has the least offensive design, unlike the huge T-fal air fryer we tested, which at about 17 by 12½ by 8 inches looked like something out of an ’80s sci-fi movie.
You can do this by reading the illustration on the front of the Airfryer, flipping through the recipe booklet included with the Philips Airfryer, or simply testing out a bunch of times yourself. Pro tip: Start your timer at 5 minutes at 200°C, and just add or subtract minutes or degrees from there. That's basically how I figured out the optimal frying times of all my foods.

The price for the Power AirFryer Oven is $169 (here’s my affiliate Amazon link). It’s an oven, a rotisserie, dehydrator and air fryer, all in one. I’m giving away my Philips Air Fryer and keeping this one. Despite some quirks of the appliance, I really think it’s the best air fryer on the market. I don’t have pictures of the rotating basket for fries, but it works amazing. The fries were evenly cooked and so crispy, with just a spritz of oil.


In 10-inch nonstick skillet, heat oil over medium-high heat. Cook sausage in oil 2 to 5 minutes, stirring occasionally to crumble, until no longer pink; using slotted spoon, transfer to medium bowl. Reduce heat to medium. Add beaten eggs, salt and pepper to drippings in skillet; cook until eggs are thickened but still moist, stirring frequently. Stir eggs into sausage in bowl. Cool 5 minutes.

As stated above, an air fryer is a kitchen appliance that uses hot air circulation to cook food placed in the removable tray. The device’s oversized cooking chamber can heat air up to 400 °F, allowing you to prepare a variety of foods using it. Heated air is then passed through the food by to the exhaust fan located above the cooking chamber. This way heat is evenly spread around the food. Temperature can be adjusted manually or automatically if you are using preset programs.
Every one of the recipes in this book can be made in an hour or less, and many are on the table in as little as 30 minutes. You won’t find “cream of anything” cans in the ingredient list: instead, you’ll start with fresh ingredients–healthful meats and vegetables–and let the air fryer do the hard work. Unleash the full potential of your Air Fryer and eat healthfully every night.    
If money is no object AND you are sure you will use it enough, then buy the Phillips. It’s sturdy, it’s got a few bells and whistles, such as a sliding rack to hold the basket, a preheat feature etc. even though, oddly, it only goes up in 30-degree increments. The bottom basket cleans easily, and the larger grid and higher wattage means even cooking and less need to flip. The larger grid does mean small things fall down. Get it HERE.

Do you just want to place the food in the basket and sit down and relax knowing that your food will be ready in a bit, or do you mind checking on it every once in a while? Air fryers like the T-fal Actifry, which has a stirring paddle, were made so that you can rest easy knowing that you won’t have to do much to eat. Other air fryers products require a little more attention if you want some food in your stomach. Checking out air fryers with specific functions that best fit your needs is important before making a purchase.
Who doesn’t love a corn dog? These whimsical, perfect little bites of smoky hot dog goodness come with a crunchy cornflake coating—thanks to the air fryer—that will make party guests smile. Look for high-quality uncured hot dogs at upscale grocery stores such as Whole Foods. Mustard is best friends with corn dogs, so pick out your favorite to serve with these fun and festive snacks.
The T-fal came out on top for having some of the best and most consistent cooking across all of our tests, at half the price of its closest competition. Instead of the usual rapid air-circulation tech that keeps hot air constantly moving around the food, the T-fal uses pulsating heat technology to pump hot air periodically throughout the food, maintaining the temperature without drying things out. We initially thought the pulsating-heat tech was marketing nonsense, but we couldn’t argue with the results.

Whether you're looking for a healthy way to cook and prepare your favorite indulgence foods, or simply want to save more time in the kitchen, the Modernhome Digital Touch-Activated Air Fryer Oven makes enjoying your favorite foods faster and healthier. It features a bright, clear led touch screen to adjust time and temperature anytime or select from built-in presets for common meals. Enjoy consistent, mouth-watering vegetables, french fries, chicken, meats, seafood, baked desserts, and more. Enjoy perfectly-prepared meals in less time, all without the excess calories and saturated fat that come from traditional deep frying. A built-in timer and standby mode give you more confidence in the kitchen as well. The Modernhome Digital Touch-Activated Air Fryer Oven is a practical, multi-functional appliance that uses incredibly hot air and rapidly circulating fans to evenly cook your food from all angles, without using extra oil or grease. This leads to deliciously crispy food in a snap with less fat, calories, grease, and harmful chemicals. Almost any food that can be prepared in a conventional, microwave, or convection oven can be fried, baked, roasted, or grilled in your new air fryer.

Like most everyone, I care about what I put into my body, and I know enough about nutrition science to understand that french fries should not be a diet staple. But even with my health in mind, I subscribe to the Chrissy Teigen philosophy of eating—if I’m going to be counting calories or limiting entire food groups, I’m going to make sure every single thing I eat is as delicious as possible.
As a congenitally blind 65-year old cook, I’ve used all sorts of deep-fat fryers, and even pan fry. However, being a double widower, with no one to impress and cook for, I very rarely deep fry because of the setup and cleanup time. The 9220-28 or TFal seem like good candidates for me. I’ll probably use the timer on my Talking Magic Chef microwave, and can’t use digital beasties sans speech output, so analog is better than good. However, wondering which of the two might have more easily markable dial? Usually either notch outer edge of dial, or if nothing to aim notches at, mark the dials with loc-dots or highmark. Suggestions please?
It arrived in the morning and, lacking other options in my fridge and pantry, I made baked potatoes for my wife Elisabeth and myself. Pulling the air fryer out of the box, three things became immediately apparent. First, these things take up a lot of counter space—pretty much the footprint of a five-gallon bucket, and two-thirds the height. (Other brands might be smaller but not that much.) Second, the fan that that runs whenever it's on is loud, effectively sucking the conversation or ambient music right up into the ether. The third thing was how ridiculously tiny the cooking basket is; at nine inches by nine inches by two and three-quarter inches high, two large potatoes effectively maxed out its capacity.
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